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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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arlene serveance

April 11, 2024

5  out of  5 rating by arlene serveance
"Mr. Lucas and his team were very helpful, kind and patient with me while I was transferring to his office. I am grateful to be one of his customers. I would highly recommend anyone to him and his team."
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Alex Mckay

April 5, 2024

5  out of  5 rating by Alex Mckay
"Trevor was really helpful when my wife and I were looking to get a new insurance policy. Found us great discounts and addressed all the questions we had!"
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Jeremy Scott

April 5, 2024

5  out of  5 rating by Jeremy Scott
"Daniel approached me out of the blue, but was not in the slightest bit pushy. I told him I was interested in getting quotes and it took ME (making sure to be clear it wasn’t Daniel) 6 weeks before I was able to find time to review current policies to the quoted policies. All this time he was very patient with me and just kept telling me “no problem I’ll just catch up with you in a couple weeks”. It took a refreshing to have someone who listens to the customer and isn’t pushy! Yes the quotes were less than I received elsewhere, but I think I may have spent at least a little more to know I was dealing with someone who didn’t try to force a sale on me. I would highly recommend anyone to this agency!"
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J Davis

April 3, 2024

5  out of  5 rating by J Davis
"Very professional"
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Dawn Clay

April 2, 2024

5  out of  5 rating by Dawn Clay
"Larry Lucas and his staff have been so helpful to me and my family over the years. I trust them with insuring my home and vehicles. Thank you Larry Lucas for all you do and being more than an agent but apart of my family."
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Pamela Burgin

April 1, 2024

5  out of  5 rating by Pamela Burgin
"Fantastic Service. Rion is very knowledgeable & has patience & positive vibes. Easy to work with, esp for first timers."
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Alex Fetterly

March 22, 2024

5  out of  5 rating by Alex Fetterly
"They didn't try to oversell me on anything and clearly stated everything for me and most importantly gave me a great price."
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Brenda Myers

March 19, 2024

5  out of  5 rating by Brenda Myers
"I was looking for an insurance agent that I could meet with personally. I called Larry, and requested a meeting to discuss switching my home owner’s insurance policy. We met the next day and he answered the many questions that I had to my complete satisfaction. After talking with Larry, he had his account representative, Trevor Marple, put together four different quotes for my approval. When I choose the quote that worked best for me, I met with Trevor and we went over item by item of what I wanted insured. He even suggested some additional things that I had not thought of. I highly recommend the Larry Lucas Agency and its staff."
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jonnie mellen

March 15, 2024

5  out of  5 rating by jonnie mellen
"Rion was super helpful in writing a new policy saving us money. Thanks so much"
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Shontae Mitchell, RMA

March 15, 2024

5  out of  5 rating by Shontae Mitchell, RMA
"Ashley, was very helpfu!!’"
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Zane Harris

March 7, 2024

5  out of  5 rating by Zane Harris
"I came into the location on Gervais Street to set up a new policy. The staff was very polite and helpful. Rion got me set up with a plan at the best price I could find, in a matter of minutes. 10/10 recommend these guys!"
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Brittany Moorer

March 7, 2024

5  out of  5 rating by Brittany Moorer
"Very polite and professional."
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Cameron Fulford

March 5, 2024

5  out of  5 rating by Cameron Fulford
"It was a pleasure working with Daniel! He truly seemed to work hard to save me money and I appreciate that so very much. Definitely recommend him to anyone looking for auto insurance :)"
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a Jolly

March 1, 2024

5  out of  5 rating by a Jolly
"Rion helped me get coverage for my trailer when I had trouble finding someone who would. Great experience!"
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Kimberly Stonecipher

February 28, 2024

5  out of  5 rating by Kimberly Stonecipher
"Very professional offering great advice."
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Marra Altizer

February 23, 2024

5  out of  5 rating by Marra Altizer
"Spoke with Ashley Chapel-- she's great! Very informative! Very professional! Enjoyed doing business with her and looking forward to my New Policy with STATE FARM AUTO INSURANCE!!!"
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Albert Smith

February 22, 2024

5  out of  5 rating by Albert Smith
"I am a new client, but Daniel get five stars from me. He was very helpful with assisting me as a new customer"
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Jordan Vilorio

February 18, 2024

1  out of  5 rating by Jordan Vilorio
"I have never had someone belittle me and talk down to me as this man and his employees have I will be filing a complaint with BBB as they have made some Libalis And defamatory statements and accusations against my character I never once made a derogatory remark. As iam an educated young mother of four that knows you guys are wrong for the way you treated and talked down to me as I have witnesses to your defamation of my character we will be in touch god bless not to mention you guys left me stranded after I pay for road side assistance and this has nothing to do with feelings as it is all facts you failed as an insurance agent and left me and my four kids stranded and when I called his Larry Lucas office his receptionist filed a claim on my policy didn't even call road side assistance for me after I was tboned. Than Larry Lucas continued to antagonize me. Meanwhile I had to cut the phone call short because Larry Lucas was attempting to belittle me him and his employees should be let go I would not recommend this agent as they're completely incompetent and have emails to prove it!"
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The Drakes

February 6, 2024

5  out of  5 rating by The Drakes
"I had the pleasure of working with Trevor Marple for my insurance needs. Whether I had concerns regarding my roofing, lowering my premiums, purchasing a new car, or adding a young driver, Trevor was attentive and helpful. He was very professional, delivered high-quality service, and promptly addressed all of my questions and concerns. He informed me of potential discounts, and those discounts really helped to reduce my premium. Thank you, Trevor, for delivering excellent customer service."
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February 4, 2024

5  out of  5 rating by BGM
"Excellent service!"
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Ryan Carmichael

January 30, 2024

5  out of  5 rating by Ryan Carmichael
"Everyone was polite! I got in and out in a timely manner, and most importantly the agency was super helpful!"
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Jim Peyton

December 19, 2023

5  out of  5 rating by Jim Peyton
"Wonderful staff! Everyone is friendly and goes beyond the expected. Highest recommendation!"
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Rhody Edwards

November 24, 2023

5  out of  5 rating by Rhody Edwards
"Working with Rion Hubbard was an exceptional experience. His expertise in insurance is evident, guiding me through policies with clarity and patience. The personalized attention to my family’s needs, coupled with prompt responsiveness, reflects a commitment to client satisfaction. I appreciate his proactive approach, ensuring we have the best coverage tailored to our circumstances. Rion exemplifies professionalism, making the insurance process seamless and reassuring. Highly recommended!"
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Aryel Toup

November 22, 2023

5  out of  5 rating by Aryel Toup
"Rion Hubbard was super helpful, informative and very patient with us. Would definitely recommend him to friends!"
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Chris Spears

November 2, 2023

5  out of  5 rating by Chris Spears
"My experience with State Farm was the best experience I've ever had shopping for insurance ever! Rion Hubbard is GREAT! He really took over and understood my needs and got them all covered! For everything I got covered, he got me more coverage for less. I am very impressed and I've recommended him and the agency to all my friends and family members."